- Global Nav Open Menu Global Nav Close Menu; Apple; Shopping Bag.
- Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store retail location or an Apple-authorized repair center, such as an Apple Authorized Service Provider (AASP).
- Putting Your MacBook to Sleep or Shutting It Down 23 Calibrating Your Battery 25 Getting More Information 26 Getting Answers Using Mac Help 27 Chapter 2: Getting to Know Your MacBook 28 Adjusting Your Display 30 Using Your Power Adapter 32 Using the Trackpad 33 Using the Keyboard 34 Using a Mouse 35 Using the Apple Remote and Front Row.
- Apple Macbook Pro Refurbished
- Apple 13 Inch Macbook Pro
- Apple Macbook Pro 15.4
- Apple Macbook Pro Prices
- Apple I7 Macbook Pro
Change your display's refresh rate
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The 16-inch MacBook Pro has a Retina display with an adjustable refresh rate.
Use the Touch Bar
The Touch Bar shows you intuitive shortcuts and app controls when you need them.
Use Touch ID on MacBook Pro
With Touch ID on your MacBook Pro, you can quickly unlock your Mac and make purchases using your Apple ID and Apple Pay—all with your fingerprint.Learn about Touch ID
Find adapters for Thunderbolt 3 (USB-C) ports
If the cable from your external display, hard drive, camera, or other device doesn't connect to your Mac, you might need an adapter.Learn about Thunderbolt 3
Use the Force Touch trackpad
Apple Macbook Pro Refurbished
Learn about the Force Touch trackpad, its features, and how to use it.Learn about Force Touch trackpad
Check your startup security
Use Startup Security Utility to make sure that your Mac always starts up from your designated startup disk, and always from a legitimate, trusted operating system.Learn about startup security
Use True Tone
True Tone makes the images on your Retina display appear more natural.Learn about True Tone
Get AppleCare+ for Mac
With AppleCare+, you’re covered. Get accidental damage coverage and 24/7 priority access to Apple experts.
Have a question? Ask everyone.
The members of our Apple Support Community can help answer your question. Or, if someone’s already asked, you can search for the best answer.
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Apple 13 Inch Macbook Pro
Exchange and Repair Extension Programs
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.
Customer safety is always Apple's top priority, and we have voluntarily decided to replace affected batteries, free of charge.
Apple Macbook Pro 15.4
First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (Retina, 15-inch, Mid 2015).' If you have that model, enter your computer's serial number below to see if it is eligible for this program. Intel drivers for windows 7.
If your MacBook Pro is eligible, please stop using it and follow the instructions below to have your battery replaced.
Note: This program does not affect other MacBook Pro models.
Choose one of the service options below to have your battery replaced. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program. Service may take 3-5 days.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
Apple Macbook Pro Prices
To prepare your MacBook Pro for service, please back up your data.
This program is for battery replacement only. Please contact Apple Support and speak with an Advisor if you would like to arrange paid service for any additional issue.
This worldwide Apple program doesn't extend the standard warranty coverage of the 15-inch MacBook Pro.
Apple I7 Macbook Pro
This program does not affect your statutory or warranty rights.